We try to make our website user-friendly for you and your family, regardless of your ability or cultural, linguistic, or religious background by following worldwide web standards and providing publications in multiple formats for you to download.
Worldwide web standards
We are working to comply with Levels A and AA of Web Content Accessibility Guidelines (WCAG) 2.0 which describe how to make web content more usable and accessible for everyone.
Web content and publications
If you are having difficulty accessing any web materials produced by Austrade, please contact our Accessibility Officer at accessibility@austrade.gov.au and provide the following information:
- Your contact details
- The location of the page you are accessing
- The operating system and browser version you are using
- Any other software you are using
- The nature of the problem you are experiencing.
Austrade will then make arrangements to provide you with the information you are seeking in an accessible manner.
Contact us
If you have any issues accessing information or services on the website or requests for assistance, contact us.